Bluetooth audio is good now, right? That’s what I’ve been hearing, so I purchased a $300 Bluetooth headset for my Windows PC, expecting to have a good experience. It was terrible. I blame Bluetooth—and Windows.
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Full disclosure: My coworkers have had great experiences with Bluetooth audio on both Android phones and W1-enabled Apple devices. This is about PC headsets.
I wanted to connect either one of my two Bluetooth headsets (Plantronics UC Voyager Pro v2 and Sennheiser MM450X) in order to make calls with it using our Cisco IP Communicator. In both cases, the Bluetooth device pairs OK. Then Windows tries to install drivers, and fails, leaving the device useless. Bluetooth Headphones 14Hr Working Time, Truck Driver Bluetooth Headset, Wireless Magnetic Neckband Earphones, V4.2 Noise Cancelling Earbuds w/Mic, Compatible with Any Bluetooth Equitments (V2-Black) 3.9 out of 5 stars 27. Get it as soon as Wed, Jul 31.
Windows Won’t Tell You If It’s Using AptX
The LG TONE Flex Premium Bluetooth® headset is where convenient design meets sophisticated technology. This slim, lightweight, super flexible, form-fitting neckband with 32-bit Hi-Fi upscaling and retractable earbuds. The LG TONE Style HBS-SL5 makes exceptional sound an effortless part of your. May 17, 2017 In the end there are no bluetooth headsets which are windows 7 certified. The plantronics one supposedly don't require software, which is false. IT'S A BIG MESS. I think microsoft needs to take responsibility here, and provide drivers and support headset drivers, instead of yelling 'is it on the compatibility list' each time, when none actually. Bluetooth Headset Driver for Windows 7 32 bit, Windows 7 64 bit, Windows 10, 8, XP. Uploaded on 4/8/2019, downloaded 2178 times, receiving a 80/100 rating by 1167 users.
Bluetooth is confusing. As audio website Darko.Audio puts it: “Bluetooth audio’s dirty secret is not that it doesn’t sound very good, it’s that it will only sound good if certain conditions are met.”
Modern high-end Bluetooth headsets support AptX, an audio codec compression scheme that offers better sound quality. But AptX is only enabled if it’s supported on both the transmitter and receiver. When using a Bluetooth headset with a PC, it only works if your PC’s hardware and drivers are compatible.
Other configuration issues may also disable AptX audio. As Darko.Audio explains, on a Mac, if you’re using 2.4 GHz Wi-Fi, if you have more than two Bluetooth devices connected to a desktop, or if you have more than one connected to a laptop, macOS drops down to lower-quality SBC audio over the Bluetooth Advanced Audio Distribution Profile (A2DP) connection. That’s according to Apple.
Windows 10 now has integrated support for AptX, but it’s impossible to tell if your Bluetooth connection is actually using AptX. Android and macOS let you see this information, but it isn’t visible anywhere in Windows. So you’ll never know if you’re getting the highest sound quality possible.
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RELATED:What’s the Difference Between Bluetooth A2DP and aptX?
Bluetooth Doesn’t Support High-Quality Audio When a Microphone Is In Use
My headset had an integrated microphone, so I expected I could continue using the headphones normally while using the microphone.
But, shockingly, this doesn’t work. If you have a stereo headset with an integrated microphone, you can’t use the headset with normal sound quality while using the microphone. There just isn’t enough bandwidth available to Bluetooth devices, as Sennheiser explains.
Technically, when you’re just using the headphones as a sound output device, they’re using the A2DP Bluetooth profile, and ideally using AptX for maximum sound quality. When you need the microphone, they’ll use the headset profile or hands-free profile (HSP or HFP). This allows for both recording via the microphone and playback via the headphones, but the headphone sound quality is terrible when using HSP or HFP.
If you’re just using a Bluetooth headset to take a phone call, that might be fine. If you want to speak into your headset’s mic while listening to music, playing a game, or watching a video on your PC, you’ll be frustrated.
For a PC headset with an integrated microphone, Bluetooth is a terrible choice. You’re better off getting a wired headset, or even just getting a separate microphone.
Bluetooth 5.0, which has already been announced, offers much higher bandwidth. This should let future Bluetooth headsets play back audio at high quality while the microphone is being used, in theory.
RELATED:Bluetooth 5.0: What’s Different, and Why it Matters
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Windows Shows the Profiles as Different Audio Devices
When you connect a Bluetooth headset with a microphone to Windows, you’ll see two devices: The standard A2DP high-quality stereo headphones, and the hand-free profile that has worse sound output but also supports sound input.
This seems to confuse applications. When I started an audio call on the headset, the hands free audio mode worked properly and I could hear the person I was talking to. But, after I launched a PC game, the game was completely silent. Even setting the hands-free headset device as the default sound playback device didn’t work. I had to go into the Windows sound properties and manually disable the A2DP device, which forced the game to use the hands-free profile and actually output sound. The game’s audio sounded very compressed and low quality, but I could at least hear it.
In other words, the Bluetooth profile switching confuses some Windows applications unless you fiddle with it manually. It’s not a seamless experience at all, and that’s frustrating.
Bluetooth Connections Are Still Unreliable
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The headset sometimes disconnects from the PC, even while I’m sitting a few feet from the computer. Fixing this required powering off down the headset and turning it back on—in other words, rebooting my headphones.
When the connection came back online, some applications worked fine and some didn’t.
I was talking to someone in a voice-calling application when the headphones lost the connection, and that application immediately ended the call because the audio device had vanished. I had to start the call again after rebooting my headphones. So, not only is Bluetooth audio potentially flaky, but many Windows applications can’t gracefully handle that flakiness.
For the most part, I’ve had a solid connection with AirPods that use Apple’s W1 chip while connected to an iPhone. But a standard Bluetooth headset with a Windows PC just doesn’t seem as reliable.
Microsoft is working on easy pairing for Bluetooth devices, which is nice, but that won’t help much if the device still loses the connection while it’s paired.
Good PC Headsets Aren’t Great For iPhones
A solid Bluetooth headset could be used with both a PC and your smartphone, which would be very convenient. But, if you’re an iPhone user like I unfortunately am, your AptX headset won’t give you great audio quality when connected to an iPhone. That’s because Apple refuses to support AptX on iPhones and iPads, although Macs do support AptX. You need a headset with AAC support to get good quality with an iPhone—and the $300 Sennheiser HD1 wireless headset I purchased only supported AptX.
Android users are in luck, as modern Android phones do support AptX. Unlike on Windows, it’s even possible to check if the connection is using AptX!
I briefly considered purchasing a Beats headset from Apple, as those use Apple’s W1 chip for a stable connection with Apple products and have AAC support. But Beats headsets don’t support AptX, which means they won’t have great audio quality when connected to a Windows PC. And many reviewers note that Beats headphones have flaky Bluetooth connection quality when paired with a device without W1 support, like a Windows PC.
RELATED:What Is Apple’s W1 Chip?
Bluetooth is Always a Few Years Away From Working Well
So, in summary: the headset’s connection is unreliable, it’s impossible to tell if it’s using the highest quality audio with my PC, and it can’t function as a normal pair of stereo headphones while using the integrated microphone. And, if I connect it to my iPhone, I won’t get the highest quality audio.
I’m returning the headset to Amazon. I’ll stick to a wired headset with traditional analog audio cables on my computer, thanks. I’ll take another look in a few years when Bluetooth 5.0 headsets are out.
Driver For Bluetooth Headset Windows 10
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Driver For Samsung Bluetooth Headset
Most desktop computers and laptops come with built-in Bluetooth adapter. Although Bluetooth is not as useful as Wi-Fi these days, your PC must have Bluetooth to connect all kind of Bluetooth devices (such as headset, speaker and phone) to your PC.
If you have turned on the Bluetooth but unable to connect an external Bluetooth device to your PC or unable to pair your Phone with your PC, it could be because of a faulty or corrupt Bluetooth driver.
While we recommend trying other troubleshooting methods out there before uninstalling or reinstalling the Bluetooth adapter driver, uninstalling and then reinstalling the Bluetooth driver fixes the issue in most cases.
Uninstall or reinstall the Bluetooth driver in Windows 10
Complete the given below directions to uninstall or reinstall the Bluetooth driver in Windows 10.
NOTE: Before uninstalling or reinstalling the Bluetooth driver, we recommend you try restoring the Bluetooth driver to the previous version check if it addresses the issue.
Driver For Xtreme Bluetooth Headset
Step 1: Open the Device Manager. To do that, right-click on the Start button on the taskbar and then click on the Device Manager option.
Step 2: In the Device Manager, expand the Bluetooth category tree to see the Bluetooth adapter’s entry.
Step 3:Right-click on the Bluetooth adapter’s entry and then click the Uninstall device option. This will open Uninstall device dialog.
Step 4: Check the Delete the driver software for this device option and then click on the Uninstall button.
The Bluetooth driver will now be uninstalled from your device. However, please remember that Windows 10 will automatically download and install the Bluetooth driver via Windows Update service very soon unless you have disabled automatic driver updates.
To reinstall the Bluetooth driver, simply navigate to Settings app > Update & Security > Windows Update and then click Check for updates button. Windows 10 will automatically download and install the Bluetooth driver.
Download Driver For Bluetooth Headset
If you want to manually download and install the driver, you can do so as well.
Driver For Sony Bluetooth Headset
Our how to check the Bluetooth version in Windows 10 guide might also interest you.